Zaatar W Zeit - About

WE WERE BORN IN A SLEEPLESS CITY WHERE CULTURE FEEDS THE SPIRIT OF RESILIENCE


WE BELIEVE THAT HAPPINESS IS AN ATTITUDE AND THIS IS WHY WE STRIVE TO STAY YOUNG
AND LIGHT-HEARTED


WE BELIEVE THAT EVERY SECOND SHOULD BE CHERISHED AND CELEBRATED, NO MATTER HOW
HARD THINGS MIGHT SEEM SOMETIMES


SHARING THE STAPLE OF LEBANESE STREET FOOD STAMPED WITH LOVE IS NOT ONLY WHAT WE STAND FOR,
IT IS MOSTLY ABOUT BRINGING PEOPLE TOGETHER AND CAPTURING THOSE HEARTFELT MOMENTS EVERY TIME


MORE THAN ANYTHING, WE KNOW THAT OVERCOMING DIFFERENCES AND FEELING INCLUDED
FOR WHO YOU ARE IS PRICELESS
OUR COMMITMENTS
>>>>>>>>>>
TO BUILD

a lasting, life-long relationship with our clients based on respect, service, flavour, value and pleasure.

>>>>>>>>>>
TO UPHOLD

the highest professional standards and continue to improve them to ensure efficiency and consistency.

>>>>>>>>>>
TO CONTRIBUTE

positively to economic growth by creating job opportunities and supporting educational, social activities.

>>>>>>>>>>
TO PROVIDE

the best quality while adhering to the highest food safety standards.

OUR VALUES
LEADERSHIP

We inspire our people to drive the ”Customer Business" forward through initiating change, building teamwork and honoring our obligations.

ACCOUNTABILITY

We take full responsibility for action and outcome and deliver what we’ve promised, no excuses. 

INTEGRITY

We serve our people and customers under the guidance of strong moral beliefs that set the boundaries for our actions.

GROWTH

We pursue the development of our people and seize all opportunities that lead us toward substantial growth in market share and profitability.

OPERATIONS EXCELLENCE

We embrace our core pillars: Quality, Service, Cleanliness and Value for our customers, while seeking continuous improvement through observation.

COMMITMENT

We persistently strive to achieve our goals and fulfill our customers‘ expectations while adhering to our principles above all else.

OUR IDENTITY
DIFFERENT FACE. DIFFERENT PRESENTATION. SAME GREAT TASTE
THE BEGINNING

When we first began our journey, we wanted Zaatar W Zeit to have a colorful and cozy environment—the kind of place you’d go to with friends between college classes, or on the way back from the movies. As the years went by, we realized that we were also the place for going on a date, treating your family to lunch and maybe even sealing a business deal.

THE CHANGE

This got us thinking about our look and feel; we enjoyed being young and casual, but we knew that, much like our customers themselves, the definition of“young and casual” had changed over the last 15 years. And sohere we are today. The bright walls and rustic tables have given way to a smarter, simpler, urban look. More eatery than bakery, we’ve come to suit the urban, casual lifestyle of today, just like you.

THE DIFFERENCE

Our distinguishing factor is that we’re authentic and modern both at once. We taste local, but we’re expanding. We’re casual and accessible, but still a bit of a treat. Our food is fast and convenient, but is always prepared with care and attention. We pledge to provide a unique dining experience that communicates our passion for exceptional quality and service, and to create a friendly professional working environment that embraces diversity, respect, and promotes excellence, creativity and great tastes.

SINCE
1999
1999

Our first branch opened in Sodeco in May 1999. Suddenly, hot, fresh manousheh was available whenever you got the urge. We made sweet, savory, healthy and stuffed-to bursting wraps.

But we didn’t stop there. Not only did we create completely new products that came in new flavors and new combinations, but we took what we learned and applied it to re-imagining other Lebanese culinary classics too.

QUALITY ASSURANCE
AT ZAATAR W ZEIT WE CARE ABOUT OUR CUSTOMERS, THUS “SERVING SAFE FOOD” IS OUR PRIORITY.
Our restaurants adhere to strict international standards of hygiene and food service. Furthermore, We abide by  ISO 22 000 and local rules and legal requirements related to Food Safety.
Never wanting to settle down on our achievements, Food Safety protocols are reviewed routinely by our internal Food Safety Team. This Team is always available to provide information and consultancy about food safety matters. 
Zaatar W Zeit family gathers efforts to make sure our food safety policy is properly implemented. Hygiene is a part of our commitment to excellence. It doesn’t only keep our customers safe, it also ensures their loyalty. Moreover, it reflects who we really are as a company.
Our policy is enforced by our objectives.
DONALD DACCACHE
CHIEF EXECUTIVE OFFICER
By Ⓚ koein